Living
Dining
Bedroom
Office

Desks & Chairs

Storage

Office Accessories

Lighting
Rugs
Accessories
Sale
IDS 2017

Shop the Booth

EQ3+

Shipping/delivery

Shipping Policies

EQ3.com is proud to ship to all Canadian provinces. EQ3 offers two shipping methods:

Courier

In-stock EQ3 and EQ3+* accessories and small furniture items (nightstands, end tables, etc.) will be delivered in 5-7 business days, using FedEx Ground®. Please note that FedEx delivers Monday to Friday during regular business hours (usually between 9AM-5PM local time).

Freight

All in stock large furniture items (dressers, upholstery, etc.) will be delivered by freight using EQ3’s logistical partner. Delivery timelines will vary depending on your location, however, please allow a minimum of 2-4 weeks for in-stock large furniture items delivery and a minimum of 4-10 weeks for EQ3 custom upholstery delivery. Please note that custom upholstery and special orders cannot be amended, refunded or cancelled, as they are made-to-order for you.

Once your order is shipped out from EQ3’s central warehouse facility in Winnipeg you will receive an e-mail to confirm shipment. When our logistical partner receives your order in their local warehouse, they will contact you to set up an appointment (date and time) to deliver your order.

EQ3.com is proud to offer in-home delivery to the room of choice to all main urban locations in Canada. Main urban locations are considered to be 75km from our partner's depot in the listed locations: Vancouver, Calgary, Edmonton, Regina, Winnipeg, Toronto, Ottawa, Montreal, Quebec City, Saint John, Fredericton, Moncton, St. John's, Halifax and Charlottetown. We offer Curbside delivery (delivery to the curb at the end of your driveway, no in-home delivery) for more remote locations. 

Assembly of the purchased items is not included unless arranged for at the point of sale or for online orders by visiting Contact EQ3

Please note, that a fee of $100 in addition to the original delivery fee will be charged in case of a failed attempted delivery.

*All Herman Miller products are made-to-order, these items will need to be manufactured and will ship directly from Herman Miller.  Please note that for these products, longer delivery timelines should be expected.