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EQ3+

Shipping/delivery

Shipping Policies

EQ3.com is proud to ship to all 48 contiguous United States. Unfortunately currently EQ3.com does not ship to Alaska, Hawaii or Puerto Rico.

EQ3 offers two shipping methods:

Courier

In-stock EQ3 and EQ3+ accessories and small furniture items (nightstands, end tables, etc.) will be delivered in 5-10 business days, using FedEx Ground®. Please note that FedEx delivers Monday to Friday during regular business hours (usually between 9AM-5PM local time).

Freight

All in stock large furniture items (dressers, upholstery, etc.) will be delivered by freight using EQ3’s logistical partner. Delivery timelines will vary depending on your location, however, please allow a minimum of 2-4 weeks for in-stock large furniture items delivery and a minimum of 4-10 weeks for EQ3 custom upholstery delivery. Please note that custom upholstery and special orders cannot be amended, refunded or cancelled, as they are made-to-order for you.

Our delivery partner will contact you to provide you with access to a self-scheduling tool that will allow you to select a preferred delivery date and time and also check the status of your delivery.

EQ3.com is proud to offer two delivery options:
1.    Threshold – product will be placed just inside homeowner’s preferred entrance
2.    In-home Deluxe – product is placed in the room of choice according to homeowner’s specifications. Debris is removed. Assembly is included.    

Assembly of the purchased item(s) is included if you selected the In-home Deluxe option at the time of checkout.  

Please note, that a fee of $100 in addition to the original delivery fee will be charged in case of a failed attempted delivery.